Customer Service Survey

Thank you for choosing Melo Trading. We value your feedback.

Your feedback helps us improve our products, ordering process and customer service. This short customer service survey should take less than 3 minutes to complete.

Full Name *

Email Address *

Mobile Number *

Order No

Waybill no

Street Address

Apartment, suite, etc

City

State/Province

ZIP / Postal code

Country

How would you rate our communication with you? *ExcellentAverageVery poorGoodPoor

How satisfied are you with the quality of the products you purchased? *NeutralNot applicableVery dissatisfiedVery satisfiedDissatisfiedSatisfied

How easy was it to place your order? *Very easyVery difficultEasyDifficultAverage

How satisfied were you with our payment and order confirmation process? *NeutralDissatisfiedVery satisfiedVery dissatisfiedSatisfied

How satisfied were you with the time it took us to respond to your questions or requests? *DissatisfiedVery satisfiedSatisfiedNeutralVery dissatisfied

How satisfied are you with your overall experience with Melo Trading? *DissatisfiedVery dissatisfiedSatisfiedNeutralVery satisfied

Did the product or service you received meet your expectations? *Partly met my expectationsDid not meet my expectationsExceeded my expectationsMet my expectations

How likely are you to recommend Melo Trading to another farmer or agribusiness? *Rate us from 0 to 10 -> 0 = Not at all likely, 10 = Extremely likely

Please tell us what you liked about your experience with Melo Trading.

What is the one thing you would most like us to improve?

Upload filesAny pictures, documents, product selfies, damages or evidence to share ?

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